Common Questions

Clear answers from San Diego's trusted vehicle appraisal experts

• What kind of appraisals do you offer?

  We specialize in Diminished Value appraisals for vehicles that have been repaired after an accident. We also provide total loss and insurance value dispute appraisals, Lemon Law and property settlement appraisals, and market value reports for any situation where the value of your vehicle is needed.

• How much does an appraisal cost?

  Initial evaluations for Insurance Disputes and all of our offered services are FREE. Please call for pricing as the cost depends on the vehicle and depth of research. We charge fairly so that in the end everyone wins.

• How can a repaired car lose value?

  Even after quality repairs, an accident is often recorded on vehicle history reports, and many buyers and dealers pay less for a car with a reported accident. Diminished value is the difference between what your vehicle would be worth had the accident never happened and what it's worth after repairs. Our in-person inspection and local market research support an independent appraisal of that loss. The appraisal is an opinion of value, not a guarantee of any insurance settlement.

• When are inspections available, and how long do they take?

  Inspections are available Monday–Friday, 9:00 a.m.–5:00 p.m.. An inspection takes approximately one hour.

• When do I pay?

  Payment is collected when you arrive for your inspection.

• How long until I receive my report?

  The report is prepared after the inspection, so this is separate from the inspection itself. Typical report turnaround is 3–5 business days after inspection and receipt of required documents. Please contact us to confirm rush availability.

• What's included with your appraisal?

  Every appraisal includes an in-depth inspection and a Certified Vehicle Appraisal Certificate delivered via email as a PDF, along with supporting documentation.

• What does it mean to invoke my right to an appraisal?

  Most auto insurance policies include an appraisal clause. When you and your insurer disagree on your vehicle's value — including diminished value after a repair — you have the right to invoke that clause and request an independent appraisal to settle the dispute. We can tell you whether exercising your right to invoke an appraisal makes sense for your situation and guide you through the process.